The Welfare State We're In, The website of the book by James Bartholomew
May 26, 2006
Friday
'Excellent' care but not enough nurses on the ward? Surely some mistake?

It is interesting to observe that most people think their care in an NHS hospital has been 'excellent'. But when they are asked about specific aspects of their care, it becomes clear that it was not excellent at all for many of them.

This reflects, I suspect, the way people want to believe in the NHS. Or to put it another way, it reflects the way people are in denial about the failure of the NHS to provide world class medical care.

The remarkable figures are in this Daily Telegraph article.

Posted by James Bartholomew • Indexed in NHS

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